"Virescent" Necklace

• All the orders are delivered free of charge within UAE. Kindly allow us 2 to 3 business days to fulfill and deliver your order.
  
  
• We provide free delivery within the GCC region for orders of 350 aed and above.
  
  
• We support international shipments, and are continuously working on expanding our delivery range. The delivery price may vary according to the region and country. 
  
  
• If you were not able to place an order for your location, kindly contact us and we will make it our priority to assist you.

Returns:

• If you receive an incorrect item or an item that is damaged, kindly contact us via the link. Please send a photo of the damaged item if applicable. You have 48 hours after the purchase to reach out for a refund on defective items. After 48 hours we will not be able to replace the damaged item. 
  
  
• If the product is fine but you've changed your mind, we can offer store credit or full refund.
  
  
• To be eligible for refund - goods must be unused, accompanied with original package and the proof of purchase.
  
  
• Return and refund is not applicable for discounted/sale items at 20% or above. Products purchased during sale events will be refunded through store credit only and only in case of proven item damage upon delivery.
  
  
• No refund for items purchased during sales period.
  
  
• For international returns - we are not responsible for any custom duties & fees related to the shipment. 
  
  
• If you wish to use our own courier, please let us know and we will issue a refund once your package is received. 

Process time for refunds:

• Please allow 10 working days from when your return is tracked as delivered back to our UAE warehouse for us to issue you with your refund. 

18K Gold Coating

18K gold coating refers to the process of applying a thin layer of 18-karat gold onto the surface of a base metal. This technique allows jewelry to exhibit the lustrous appearance of gold while offering a more affordable alternative to solid gold pieces.

Stainless Steel

Our Stainless steel jewelry, known for its durability and sleek aesthetic. Crafted from a corrosion-resistant alloy, AXIOM's stainless steel jewelry offers exceptional durability.

Stainless steel with a gold coating is both durable and elegant, making it a great material for jewelry. To maintain its appearance, it's important to:

Clean the accessories regularly using a soft cloth or sponge, avoiding abrasive or harsh cleaners.

Use mild soap and warm water to clean the surface if required, and then dry it with a soft cloth to prevent water spots.

Avoid exposing the surface to harsh chemicals like bleach or ammonia, as they can damage the material.

Though our pieces are water resistant, in the long term it's better to store your jewelry in a dry, cool place when not in use, and avoid extreme temperatures or humidity.

By following these steps, you can keep your Axiom designs looking great for years to come.